Security is the most important portion of customer service for any business or government entity conducting commerce on the Internet today. We take this issue very seriously. The Information Network of Arkansas (INA) utilizes Secured Socket Layer (SSL) protocol for Internet transaction security. This SSL protocol allows INA to deliver server authentication, data encryption and message integrity. Every step of the process, from the initial submission of data to the final settlement through the use of credit cards, has been built with the most advanced yet user-friendly security features available.